This project is still a work-in-progress, please reach out for more details :)
Drivers need to pay hundreds of dollars for fuel as an on trip expense before they get paid at the end of the job or week. Many drivers do not have the cash to pay for fuel expenses. CloudTrucks' current solutions to this problem can not meet user needs in multiple places. To solve this problem, CloudTrucks decided to build a new product - Fuel card.
Design solved this problem from multiple parts:
• Streamline Fuel card onboarding
Including Payment profile verification via Stripe, Bank info confirmation via Plaid, Agreeing to Terms and Conditions, View offer.
• Cash page revamp
With the sunset of CT Credit and launch of Fuel card, we redesign the CT Cash page to support different use cases. Providing a more holistic view of user's financial status.
• Fuel card features
Clear communications on card balance, credit limit and payment due. Easily make a payment to card. Adding new transaction activities. View digital card and interactions. View statement.
• Web app features
Manage cards and cardholders.
Here's part of the final design.
We did a cash home page revamp, bringing Fuel card and Maintenance fund to the home page. Now users can view and access different accounts holistically.
Unlike a traditional credit product, CT Fuel card mostly collects funds from job payment automatically, so we brought highlight on the available amount over current balance. Status pill changes based on the status of last statement balance.
Despite autopay from job payments, users can also easily make a payment from their CT Cash balance or linked bank account.
User can manage their fuel cards, adding cardholders, and lock card on the web app.
We launched the product for Beta users in Jan 2025. While we are waiting for more metrics, the initial feedback was very positive.
We are watching closely on how clearly users understand the payment collecting system of Fuel card, which is slightly different comparing to a regular credit card product. That will probably be the design focus of the next version. Besides this is only the MVP of Fuel card. We are currently designing more features to support user's needs. For example, increase credit limit, Fuel card complaints and in-app transaction dispute.
